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Common questions
I deleted something by mistake
Open Photos › Albums › Recently Deleted and restore it. Deleted items stay there for 30 days.
Why hasn't my free space grown yet?
iOS keeps deleted items in Recently Deleted for 30 days. The space comes back when that album is emptied — automatically after 30 days, or right away if you empty it yourself.
Why are sizes marked "≈"?
iOS does not tell apps the exact file size of every photo, so photo sizes are estimated from their resolution. Video sizes are exact when the video is stored on your iPhone.
Cleaner doesn't see all my photos
If you chose limited access, Cleaner only sees the photos you selected. Tap "Select More" on the home screen, or allow full access in Settings › Cleaner › Photos. Photos stored only in iCloud are skipped.
Subscriptions
Manage or cancel your subscription in Settings › Apple Account › Subscriptions. To restore a purchase on a new iPhone, open Cleaner › Settings › Restore Purchases. Refunds are handled by Apple at reportaproblem.apple.com.